Help Centre

Getting Started

• How booking a service works Find a pro, pick a tier and a time, and pay into escrow — the provider is paid only after the job.

Bookings

• Cancelling or rescheduling a booking What a cancellation costs depends on the listing’s cancellation policy and how close the booking is.

Payments & Refunds

• Refunds and disputes If a job went wrong, open a dispute from the booking while the money is still in escrow.

For Providers

• Becoming a provider Set up your profile, verify your identity and publish your first listing.

Account & Settings

• Keeping your account secure Turn on two-factor authentication and review where you are signed in.

Trust & Safety

• Staying safe on ServeSync Keep payments and messages on the platform, and report anything that does not feel right.